System Status
All systems
operational.
Live operational status for the systems that run BettorToken's investor experience and back-end. Updated every 60 seconds. Historical incident log below.
All systems operational · 99.94% uptime over the last 90 days90-Day Performance
The numbers behind the green dot.
Aggregate Uptime
99.94%
All services, last 90 days. SLA target: 99.9%.
P95 Response
142ms
95th percentile API response time, rolling 7-day window.
NAV Calc · On-Time
100%
Daily NAV publication on schedule for all 90 days.
Incidents
1
Resolved within SLA. Full post-mortem below.
Component Status
Each service. Each line.
Investor Portal
app.bettortoken.com — accreditation, subscription, NAV reporting, document vault.
Data Room
Document access for verified accredited investors under NDA.
NAV Calculation Engine
Daily SPLT NAV. Reconciliation, attestation queue, audit-trail emission.
Plaid Integration
Identity verification, bank account verification, ACH initiation.
XDC Ledger
Permissioned ledger for SPLT credential issuance and custody record.
Public API · v1
Read endpoints for verified institutional partners.
DocuSign Integration
Subscription document execution. NDA flow. Audit trail emission.
Incident History
When things go wrong, we say so.
March 14, 2026
Resolved
Plaid integration · degraded performance · 12 min
Upstream Plaid API returned elevated error rates between 14:08–14:20 ET on March 14. New investor accreditation flows experienced delays during this window. No data was lost. No subscriptions failed. The portal automatically retried failed verification calls once Plaid recovered. Root cause was Plaid-side; we have since added a circuit-breaker to fall back to a queued-retry pattern if upstream latency exceeds 4 seconds.
No incidents
Prior 89 days
No reportable incidents in the prior 89 days.
We log everything that crosses our internal SLA threshold. If we don't have an incident, we don't make one up. Going forward, every incident — whether ours or upstream — will appear here with the same level of detail as above.
Subscribe to status updates
Verified investors receive incident notifications by email automatically. Partners with API access also receive webhook notifications. To request status updates without an account, contact our team.